Terrible, terrible terrible. The list goes on and on but I recently renovated a home through Inn Design and it turned out an absolute disaster. I have since hired other builders to fix every issue for which there are many. They will threaten you at the end not to finish if you don’t pay them.... who pays a builder in total before they have completed the job? I wanted them out! The arguments with their trades was a constant and the finishes are just sub par. I spent nearly $200,000 and will NEVER recommend these builders to anyone!